Privacy policy

Sitework Studio is an Ontario-based web studio. This page explains what information we collect, why, and what you can ask us to do with it. Questions go to siteworkstudioweb@gmail.com.

What we collect

• When you email us or send a DM: your name, business name, contact details and anything you send us
• When we build a sample site: public information about your business, like your business name, phone number, service areas, Google rating and photos you've posted publicly
• When you're a client: your billing details and the content you give us for your website (text, photos, logo)
• If you use one of our apps: the customer information you put in it, like names, phone numbers, emails, addresses, estimates and invoices

Why we use it

• To reply to you and build your sample
• To build, host and look after your website or app
• To bill you for your plan

We don't sell your information, and we never contact your customers for our own marketing.

Your customers' information in our apps

You control it. We only use it to run the app for you. You can export it any time, and when you leave we delete it within 30 days of sending you your export.

Who helps us run things

We use a few service providers: website hosting (Cloudflare), email (Google), a texting provider for follow-up apps, and a payment processor. Some of them may store or process information outside Canada, including in the United States.

This website

We don't use tracking or advertising cookies on this site. Our hosting provider keeps basic technical logs, like IP address and browser type, to keep the site secure.

Sample sites

Samples are private, password-protected and hidden from search engines. Ask us to take yours down and we will, and we'll delete the information we used to build it.

How long we keep it

As long as we need it for the reasons above. If you don't become a client, we delete your information within 12 months.

Keeping it safe

Access to your information is limited to the people who need it, and everything is sent over secure, encrypted connections.

Your choices

You can ask what information we hold about you, ask us to correct it, or ask us to delete it. Email siteworkstudioweb@gmail.com. If you're not happy with our answer, you can contact the Office of the Privacy Commissioner of Canada.

Changes

If we change this policy, we'll update the date at the top of this page.